Custom URL / Domain to access HRMates
By default Account for Organization is setup up as <Company Name>.hrmates.com. You can use your own sub domain contact HRMates support to register the domain url and setup DNS as below
For example to use hr.sysmates.com setup DNS for sysmates.com as below
| DNS record Type | Name | Value |
| CNAME | hr | app.hrmates.com |
Email Domain
By default all emails sent from HRMates use from Email [email protected].
Let us know if you want no-reply@<Company Domain> for instructions
Send SMTP credentials FromEmail = “”, Host = “”, UserName = “” Password = “”, Port = 587
Login Methods
- HRMates inbuilt Login
- Email + Password
- Employee Code + Password
- Google Workspace
- Need official email domain
- Office 365
- On official email domain
- Register HRMates as application in Office 365 Portal
- Please use following link to send us Domain (ex hrmates.com), Application Id and Client Secret after registering HRMates in your Azure portal
- https://docs.google.com/document/d/1Bfkb4qnr5aKhH4hdDxh_vjBU90jzzbYcuGSWo8ENLfU/edit#heading=h.4q0gn84dzs6h
- Combination of Above
Notification Method if Official Email not available
- Personal Email
- Notification to HRMates Mobile App
- SMS
Setup for Attendance capture
- HRMates Compatible Plug and Play biometric devices (we have built in integration with devices of ZKTeco, ESSL & Biomax)
- Point the device to HRMates Server IP as per the table below
| Device Make |
Server IP In Network Settings of device |
HRMates Setup |
|---|---|---|
| ZKTeco | IP Address: 65.1.233.142 Port: 4770 |
Attendance menu → Biometric Devices menu Select Device Type as ZKTeco |
| ESSL | 3.0.15.152 Port: 80 |
Attendance menu → Biometric Devices menu Select Device Type as ESSL In Biometric server SQL database copy duplicate last row in table [etimetracklite1].[dbo].[Devices] with new Names, Serial Number, TransactionStamp=0 |
| Biomax | 3.0.15.152 Port: 4770 |
- Other biometrics devices can also be configured on case to case basis
- Provide credentials of Database where attendance data is stored (URL, Username, Password)
- Default Policy for Mobile Attendance
- Geofence if any + geofence radius
- Photo Capture + Photo matching
- Group Attendance Capture policy
- Default policy can be overridden at individual level like
- Attendance not monitored
- No Penalty
HRMates On premise
- Clients has IT resources to manage the server
- Minimum employee count should be 1000
- Some services may required Aws services which will need to be subscribe directly by the client for example face matching, Resume parsing and cloud data storage
- Email & sms gateway will be provided directly by the client
SMS Gateway details if SMS Needed from HRMates
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